Report An Outage

If you are experiencing a water service interruption, please call our office at 979-828-4721 to report the outage. 

Should the outage occur after normal business hours, you will be prompted to leave a voice message. 

Your call (or message) is very important in helping us to determine the scope of the outage.  Due to the volume of messages when service is interrupted, we are unable to return calls and would appreciate your understanding.

Please don't use the “contact us” feature of this website to report any water service interruption.  Always call us to ensure our fastest response.

We can’t predict how long your water service may be interrupted because each outage situation is different.  We will work tirelessly to restore your service as quickly as possible because we truly understand that any outage is an inconvenience.  Nobody wants the water back on more than we do!